NHTSA Complaint #10345823 — 2010 DODGE GRAND CARAVAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	10345823
Vehicle	2010 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	May 30, 2009
Date Filed	July 28, 2010
Mileage	3,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

CRUISE CONTROL ACTIVE ON OUR 2010 GRAND CARAVAN. WHEN GOING DOWN LONG HILL, TRANSMISSION WILL DOWN SHIFT ON OWN-3 GEAR LEVELS-HARD & RPM AS OBSERVED ON TAC APPROACHED 5000. HAD TO DISENGAGE CRUISE. DEALER HAD NO ERROR CODE. CONTACTED CHRYSLER. THIS WAS A PROBLEM ON 2009'S. SUPPOSEDLY FIXED FOR 2010. CHRYSLER IS AWARE AND WORKING ON FIX. THIS OCCURRED ON TWO OCCASIONS AT 3200 AND 3740 MILES. WHEN TAKEN TO DODGE SERVICE DEPT., I WAS INSTRUCTED TO NOT USE CRUISE ON HILLS OF THIS TYPE IN THE FUTURE. SOME ANSWER. *TR

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