NHTSA Complaint #10345734 — 2002 FORD EXPLORER VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10345734
Vehicle	2002 FORD EXPLORER
Component	VEHICLE SPEED CONTROL
Date of Incident	July 19, 2010
Date Filed	July 27, 2010
Mileage	8,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER XLT. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET TO 70 MPH WHEN THE VEHICLE ABNORMALLY BEGAN TO ACCELERATE OVER 80 MPH. THE CONTACT THEN DEPRESSED THE BRAKES TO DISENGAGE THE CRUISE CONTROL YET THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT THEN DROVE TO THE SHOULDER AND SHUT THE ENGINE OFF. WHEN RESTARTING, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS FROM 5,000 TO 6,000. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE BUT RECOMMENDED REPLACING ALL COMPONENTS OF THE CRUISE CONTROL MECHANISM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 8,200.

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