NHTSA Complaint #10345653 — 2005 SATURN ION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10345653
Vehicle 2005 SATURN ION
Component STEERING
Date of Incident
Date Filed
Mileage 42,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I HAVE A 2005 SATURN ION. MY WARRANTY RAN UP ON JUNE 11TH. JULY 1ST MY POWERSTEERING LIGHT CAME ON AND THE STEERING QUIT. TURN CAR OFF AND BACK ON IT WORKS AGAIN. NOW IT TURNS OFF AFTER 5 SECONDS SO BEEN DRIVING WITHOUT POWER STEERING FOR WEEKS NOW. I FEEL IT IS VERY DANGEROUS. TRIED REACHING SATURN DEALER KEPT GETTING TRANSFERRED TO VOICE MAIL FOR 2 WEEKS TO A JOHN. NO RESPONSE FROM THEM AFTER 2 WEEKS. WENT TO MY MECHANIC DID DIAGNOSTIC THE POWER STEERING MOTOR WENT BAD AT 42000 MILES. HE TOLD ME THAT ON LINE HE SAW THAT SATURN WAS HAVING PROBLEMS WITH THIS MOTOR. TOLD ME TO GOTO SATURN. GOT HORRIBLE SERVICE THERE SEEMS LIKE THEY ARE NOT GOING TO WORK WITH ME. THEY WOULDN'T EVEN LOOK AT IT WHILE I WAS THERE AND THIS IS A VERY DANGEROUS SITUATION ESP ON BACK ROADS. I ASKED ABOUT PROBLEMS WITH THE MOTOR AND WAS TOLD "WELL THEY HAVEN'T BEEN RECALLED YET SO YOU'LL PROBABLY HAVE TO PAY." WENT TO ONE SITE HTTP://WWW.FIXYA.COM/CARS/T1167668-2004_SATURN_ION_POWER_STEERING_PROBLEM SAW PEOPLE HAVING THE SAME PROBLEM ON THE 2004 MODEL THAT HAS SAME MOTOR FOR STEERING. ONE EVEN HAD THE SAME MILEAGE AS I DO. I GO BACK TO THE DEALER ON AUG 3 BECAUSE THEY SAID ITS NOT DIAGNOSED UNTIL THEY DO IT THEM SELVES. ANOTHER $40 FOR SAME TEST MY MECHANIC ALREADY DID. WHAT SHOULD I DO. SEEMS LIKE THIS IS A BIG PROBLEM FOR THIS MODEL CAR. THANKS *TR

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