NHTSA Complaint #10345290 — 2002 JEEP LIBERTY

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY LIMITED. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGERS SIDE LOWER CONTROL ARM FRACTURED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE AS IT CRASHED INTO A GUARDRAIL. THE CONTACT SUSTAINED MODERATE INJURIES. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. ALTHOUGH THE CONTACT WAS ABLE TO LOCATE TWO RECALLS PERTAINING TO THE FAILURE (NHTSA CAMPAIGN ID NUMBERS: 06V288000 & 03V460000: SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT), THE CONTACTS VIN WAS NOT INCLUDED IN EITHER RECALL. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 11/11/10 *BF THE CONSUMER STATED ALL OF THE COMPLAINT INFORMATION WAS ACCURATE. UPDATED 11/17/10 UPDATED 11/19/10. *LJ UPDATED 12/02/10*JB