NHTSA Complaint #10345071 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10345071
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 24, 2010
Date Filed	July 24, 2010
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

LAST NIGHT, THE O/D OFF LIGHT ON MY 2002 FORD EXPLORER STARTED BLINKING. TODAY, THE VEHICLE WILL NOT DRIVE IN NORMAL DRIVE MODE OR REVERSE. IN DOING SOME INVESTIGATING, APPARENTLY, THIS IS A COMMON ISSUE WITH FORD EXPLORERS. PARTICULARLY THE 2002 MODELS. THIS IS NOT ONLY DANGEROUS, BUT UNFAIR THAT FORD HAS NOT TAKEN RESPONSIBILITY FOR THIS VERY COMMON ISSUE. I'M AWAITING AN ANSWER ON WHAT EXACTLY IS WRONG WITH MY EXPLORER. BASED ON MY RESEARCH, THE MOST COMMON CAUSE IS A FAULTY TRANSMISSION. I HOPE FORD DOES THE RIGHT THING AND INSTITUTES A RECALL TO THE MANY DRIVERS OF 2002 EXPLORERS THAT HAVE SUFFERED WITH THIS PROBLEM. *TR

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