NHTSA Complaint #10344481 — 2004 FORD FREESTAR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT HEARD A LOUD SQUEALING NOISE COMING FROM THE FRONT PASSENGER SIDE WHEEL WHICH OCCURRED ABOUT ONE YEAR AGO. THE STEERING WHEEL HAD TO BE TURNED TO THE LEFT OR RIGHT IN ORDER TO STOP THE NOISE FROM OCCURRING. LAST SUMMER THE DEALER STATED THAT THE WHEEL BEARINGS CAUSED THE FAILURE TO OCCUR AND IT WAS SAFE TO CONTINUE TO DRIVE THE VEHICLE. THE DEALER ALSO CONFIRMED THAT THE WARRANTY WAS NOT VALID. FORD MOTOR COMPANY WAS NOTIFIED ABOUT NHTSA RECALL CAMPAIGN ID NUMBER 04V446000 WHEELS, CAP/COVER/HUB; HOWEVER, HER VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. A DIAGNOSTIC TEST WILL BE PERFORMED BY A LOCAL MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000. THE CURRENT MILEAGE WAS 40,027.