NHTSA Complaint #10344382 — 2010 BMW 750I

2010 BMW MODEL 750 IL. CONSUMER STATES VEHICLE HAS A SHIMMY *TGW THE CONSUMER STATED AFTER PURCHASING THE VEHICLE A FEW MONTHS AGO, HE HAD THE WHEELS CHROME PLATED. AS THE VEHICLE WAS DRIVEN, A SHIMMY IN THE FRONT END BECAME EVIDENT. BMW CLAIMED THE CHROMING PROCESS CAUSED THE PROBLEM AND THE FOUR WHEELS WERE BENT. THE CONSUMER STATED THERE WAS NOTHING IN THE CHROMING PROCESS THAT WOULD AFFECT THE METALLURGICAL INTEGRITY OF THE WHEELS, AND IT WAS THE CONSUMERS FEELING THAT IN THE HEAT TREATING PROCESS AT BMW THE PROCESS WAS DEFECTIVE. BMW CLAIMED THAT OUT OF THE 100,000 WHEELS THEY HAVE SOLD THERE HAD BEEN NO REPORTS OF SOFT WHEELS, BUT THE SUPPLER OF THE CHROME WHEELS SAID THAT WAS NOT TRUE AND THEY HAD PROBLEMS WITH 750 MODELS BEFORE. *JB