NHTSA Complaint #10343830 — 2002 FORD WINDSTAR

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10343830
Vehicle	2002 FORD WINDSTAR
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	July 17, 2010
Date Filed	July 18, 2010
Mileage	79,317 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

MY WIFE WAS DRIVING OUR 2002 FORD WINDSTAR REGULARLY, COMMUTING TO BASKETBALL CAMPS WITH MY DAUGHTER AND HER FRIENDS AND TAKING A COUPLE ONE DAY VACATIONS THAT REQUIRED SIGNIFICANT TRAVEL. SHE SAID THAT THERE WAS A TAPPING AND SQUEALING NOISE COMING FROM THE REAR OF THE VAN FREQUENTLY. SHE TOOK THE VAN OUT FOR THE LAST TIME AND RETURNED SAYING THAT THERE WAS A LOUD BANG AND THAT THE VAN WAS SWAYING IN THE REAR. WE NOTICED THAT THE REAR PASSENGER TIRE WAS TIPPED INTO THE WHEEL WELL AND UPON INSPECTION FOUND THE REAR AXLE WAS FRACTURED AND THE TWO PIECES WERE MISALIGNED. THE VAN IS OBVIOUSLY UNDRIVABLE AND WE"RE IN THE PROCESS OF DETERMINING REPAIR COSTS. UNFORTUNATELY WE WERE RETURNING FROM A CAR DEALERSHIP AND WERE PLANNING TO RETURN WITH THE VAN TO BE EVALUATE FOR TRADE WHEN WE DETERMINED THE DAMAGE. *TR

Related Complaints for the 2002 FORD WINDSTAR

Other STRUCTURE:FRAME AND MEMBERS Complaints

#10407277 — June 17, 2011 — TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF RECALL NUMBER:11V030000 (STRUCTURE: FR...

#10398230 — April 29, 2011 — BACKING OUT OF THE DRIVEWAY THERE WAS A HORRIBLE SOUND, LIKE THE BRAKES STICKING. EMPLOYEE GOT OUT & THE TIRE WAS CU...

#10374027 — January 3, 2011 — WEST HER FORD OF AMHERST ADVISED US TO REPLACE THE FRONT SUB FRAME ON OUR 2002 WINDSTAR BECAUSE IT WAS CRACKED DUE TO...

#10369221 — December 5, 2010 — WHILE DRIVING OUR VAN FIRST SEEMED TO BE PULLING IN THE BACK TO THE RIGHT (REAR PASSENGER SIDE. MY HUSBAND INSPECTED ...

#10363477 — November 1, 2010 — THE REAR AXLE OF MY 2002 FORD WINDSTAR BROKE YESTERDAY. I WAS TRAVELING ABOUT 15 MPH WHEN I HEAR A NOT TOO LOUD BANG ...

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