NHTSA Complaint #10343709 — 2009 HYUNDAI SANTA FE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10343709
Vehicle	2009 HYUNDAI SANTA FE
Component	ELECTRICAL SYSTEM
Date of Incident	October 9, 2009
Date Filed	July 17, 2010
Mileage	270 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

CONTINUATION OF COMPLAINT 10302521. SINCE LAST SERVICE DEPT VISIT, DVD PLAYER WORKED FINE FOR APPROX. 2 MONTHS. NOW IN JULY 2010, DVD PLAYER IS BACK TO SWITCHING TO XM AT RANDOM AT LEAST 1 X WK AND UP TO 1 X DAY. MOSTLY AFTER BUMPY RDS. BUT SERVICE DEPT REFUSES IT IS A LOOSE WIRE. THEY HAVE CONTINUALLY STATED THEY DO NOT WANT TO TEAR APART STEERING WHEEL EVEN THOUGH THAT AND THE ACTUAL PLAYER ARE THE LAST AREAS NOT REPLACED. SRVCE DEPT STANDS BY INTERTWINING RADIO SIGNALS, THEN WHY IS IT SWITCHING TO XM AND NOT PICKING UP THE RANDOM SIGNAL. FEEL LIKE I HAVE TO LIVE WITH IT. SRVC DEPT AGAIN SUGGESTED I LEAVE CAR SO THEY CAN SEARCH AGAIN BUT NO GUARANTEES. DOES ANYONE KNOW IF THERE IS A FIX. *TR

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