NHTSA Complaint #10343700 — 2010 HARLEY-DAVIDSON FLHTC

MY 2010 HARLEY-DAVIDSON FLHTC, AFTER ONLY 1025 MILES, EXPERIENCED A SERIOUS MECHANICAL BREAK DOWN IN THE TRANSMISSION. THE MAIN SHAFT BROKE. THIS IS A MAJOR COMPONENT TO THE OPERATION OF THIS VEHICLE. I HAVE BEEN RIDING MOTORCYCLES (MAINLY HARLEYS) FOR THE PAST 34 YEARS AND HAVE NEVER HAD SOMETHING LIKE THIS HAPPEN ON A BIKE AFTER THOUSANDS OF MILES, LET ALONE ON ONE THAT WAS ONLY A MONTH OLD. I WAS LUCKY THAT WHEN IT BROKE, I WAS STOPPED AT MY MAIL BOX. IF THIS WOULD HAVE OCCURRED ON THE HIGHWAY AT GREATER SPEEDS, IT WOULD HAVE BEEN DISASTROUS. AFTER HAVING IT TRANSPORTED TO THE DEALER, THEY INFORMED ME OF THE PROBLEM, OF WHICH I DIDN'T REALIZE WAS THAT SERIOUS AT THE TIME. MAKE NO MISTAKE, THIS IS A SERIOUS MECHANICAL DEFECT AND SHOULD BE PRESENTED TO ALL HALEY-DAVIDSON OWNERS WITH THIS SIMILAR TYPE OF TRANSMISSION. IT HAS BEEN 4 DAYS SINCE THIS INCIDENT AND ALL I KNOW IS THAT THE DEALER SAID THEY WOULD REMOVE THE TRANSMISSION AND SEND IT BACK TO THE FACTORY WITH NO EXPLANATION OF WHY IT FAILED. THEY HAVE PROMISED TO REPLACE IT WITH A NEW ONE, WHICH IS THE SAME TYPE. HOW DO I KNOW IT DOESN'T HAVE THE SAME TYPE OF DEFECT? I BELIEVE THIS NEEDS INVESTIGATION BY SOMEONE THAT DEALS WITH VEHICLE MECHANICAL FAILURES THAT WOULD CAUSE SERIOUS INJURY OR EVEN DEATH. I HAVE EVEN SPOKE WITH THE FACTORY CUSTOMER SERVICE DEPARTMENT AND HAVE NOT HEARD BACK FROM THEM, EITHER. *TR