NHTSA Complaint #10343657 — 2004 MERCURY MOUNTAINEER STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10343657
Vehicle	2004 MERCURY MOUNTAINEER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	July 14, 2010
Date Filed	July 16, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. WHILE THE VEHICLE WAS PARKED, THE CONTACT MANUALLY CLOSED THE REAR HATCHBACK AND THE WINDOW GLASS SHATTERED UNEXPECTEDLY ONTO HER ARM. THE SMALL PIECES OF GLASS SCATTERED INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS NO PERSONAL INJURY. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THE CAUSE OF FAILURE WAS CONTRIBUTED TO THE HATCHBACK DEFECTIVE LATCH. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS UNKNOWN.

Related Complaints for the 2004 MERCURY MOUNTAINEER

Other STRUCTURE:BODY:HATCHBACK/LIFTGATE Complaints

#10649657 — October 24, 2014 — REAR HATCH HINGE BROKE WHILE CLOSING BACK GLASS OF HATCH. *TR

#10548964 — October 22, 2013 — I ACTUALLY MISSED TWO RECALL ON MY VEHICLE THAT I PURCHASED IN 2004. MY DEALER WHICH IS JOHNSON BROTHERS FORD/MERCURY...

#10495241 — January 30, 2013 — TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR LIFT GATE WAS FRACTURED AROUND THE ...

#10449548 — February 28, 2012 — TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE CENTER PIECE EMBLEM OF THE HATCH BACK ST...

#10437405 — November 27, 2011 — BEING HAVING PROBLEMS WITH REAR LIFT GATE [ NOT STAYING CLOSE, OPENS ANYTIME, IT WANTS TO BY ITSELF. MY TRANSMI...

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