NHTSA Complaint #10343264 — 2010 FORD EXPLORER

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10343264
Vehicle	2010 FORD EXPLORER
Component	SEATS
Date of Incident	May 6, 2010
Date Filed	July 14, 2010
Mileage	154 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THE HEADRESTS FOR THE DRIVER AND FRONT PASSENGER SEATS IN THE FORD EXPLORER 2010 PROTRUDE INTO THE BACK OF THE HEAD AT AN EXTREMELY UNCOMFORTABLE ANGLE. I GET HEADACHES ALL THE TIME IF THEY ARE LEFT IN. THE HEADREST ANGLE IS NOT ADJUSTABLE. THIS IS AN AGENCY FLEET VEHICLE. I CAN'T AFFORD TO RISK A POSSIBLE SAFETY HAZARD BY DRIVING WITHOUT THE HEADRESTS IN PLACE. *TR

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#10786535 — October 27, 2015 — TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT FAILED TO RE-ADJUST FOR...

#10519473 — June 12, 2013 — TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THE DESIGN OF THE DRIVER AND FRONT PASSENGER SEAT HEAD ...

#10445768 — January 29, 2012 — THE HEADREST ON MY JUST PURCHASED 2010 FORD EXPLORER TILT SO FAR FORWARD THAT IT IS UNCOMFORTABLE TO DRIVE. AFTER RE...

#10411475 — July 8, 2011 — IF FORD EVER DECIDES TO RECALL THESE FORWARD LEANING HEADRESTS PLEASE PUT ME AT THE TOP OF THE LIST WITH ALL OF THESE...

#10394450 — April 6, 2011 — THE ACTIVE HEAD RESTRAINT SYSTEM IN THE 2010 FORD EXPLORER PUSHES MY HEAD FORWARD WHEN I SIT STRAIGHT IN THE SEAT. I ...

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