NHTSA Complaint #10342505 — 2005 MERCURY MONTEGO

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10342505
Vehicle	2005 MERCURY MONTEGO
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	March 26, 2010
Date Filed	July 11, 2010
Mileage	63,715 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I RECENTLY HAD TO REPLACE MY TRANSMISSION REPLACED IN MY 2005 MERCURY MONTEGO DUE TO INTER PROBLEMS WITHIN - I WENT ON LINE AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THE SAME PROBLEM WITH THE TRANSMISSIONS IN FORD AND MERCURY CARS. I TOOK MY CAR IN AND WAS TOLD THERE IS NO RECALL - I TOOK MY CAR TO HAVE IT FIXED AND MY MECHANIC TRIED TO GET PARTS, AND A MANUAL TO HAVE IT FIXED BUT FORD WOULD NOT SELL HIM ANYTHING TO FIX THE TRANSMISSION. BEFORE I GO FURTHER WE FIRST TOOK IT TO THE FORD DEALERSHIP TO SEE HOW MUCHIT WOULD COST THEY SAID IT WOULD START ABOUT 4,000 DOLLARS WE COULD NOT AFFORD THAT AND TOOK IT TO A TRANSMISSION PLACE AND IT WAS FINALLY FIXED AFTER BEING IN THE SHOP 14 DAY DUE TO THE FACT THAT HE COULD NOT GET PARTS OR ANYTHING FROM THE FORD PARTS DEPARTMENT. HE FINALLY HAD TO GET A TOTAL DIFFERENT TRANSMISSION FOR THE CAR. I CONTACTED FORD IN DEARBORN, MICHIGAN A FEW TIMES AND ONLY GOT THE RESPONSE - SORRY THERE IS NOTHING WE CAN DO BECAUSE THERE IS NO RECALLS - I FEEL LIKE SCREAMING THAT WITH A TRANSMISSION THAT WOULD MAKE YOU FEEL LIKE YOU ARE RIDING A BUCKING BRONCO AND THEN IT WOULD SHIFT TO ANOTHER GREAR AND THEN JUST IDLE IN THE MIDDLE OF THE STREET AND YOU WOULD THINK GREAT IT'S GOING TO JUST STOP AND SOMEONE IS GOING TO RUN INTO THE BACK OF ME AND WORST THE SIDE OF THE CAR - IF THAT ISN'T A SAFETY ISSUE I DON'T KNOW WHAT IS - PLEASE CHECK INTO THIS GO ONLINE AND CHECK THE COMPLAINTS -ALSO, THE CAR ONLY HAS 61,000 MILES ON IT AND THAT IS THE COMPLAINTS FROM OTHERS ONLINE. YET FORD WILL DO NOTHING TO ADDRESS THE ISSUE OR EVEN SAY THERE IS A MAJOR PROBLEM. *TR

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