NHTSA Complaint #10342377 — 2002 TOYOTA HIGHLANDER ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10342377
Vehicle	2002 TOYOTA HIGHLANDER
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	June 1, 2008
Date Filed	July 10, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

IN JUNE 2008, I WAS DRIVING WHEN MY ENGINE APPARENTLY MELTED DOWN. IT WENT COMPLETELY HOT. I PULLED OVER AND THERE WAS WHAT APPEARED TO BE COOLANT POOLED UNDER THE CAR. PRIOR TO THIS ALL SCHEDULED MAINTENANCE HAD BEEN DONE AND THERE WAS NO INDICATION OF ANY TROUBLE WITH THE CAR EARLIER THAT DAY. I LATER TOOK IT TO MY MECHANIC WHO SAID HE HAD NEVER SEEN ANYTHING LIKE THAT IN HIS LIFE. THE ENGINE HAD LITERALLY MELTED. HE THEN TRIED TO CALL TOYOTA AND GOT IN CONTACT WITH SOMEONE BUT THEY COULDN'T FIGURE OUT WHAT HAPPENED EITHER AND WAS UNWILLING TO DEAL WITH IT. HE SAID IT OBVIOUSLY HAD TO BE A FACTORY DEFECT. IT COST ME A WHOLE NEW ENGINE. *TR

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