NHTSA Complaint #10342333 — 2004 CADILLAC SRX TRACTION CONTROL SYSTEM

Complaint Details

ODI Number	10342333
Vehicle	2004 CADILLAC SRX
Component	TRACTION CONTROL SYSTEM
Date of Incident	July 8, 2010
Date Filed	July 9, 2010
Mileage	33,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

DRIVING TO NORMAN OKLAHOMA FROM FLOWER MOUND TX. IN 2004 CADILLAC SRX. STABILITY SYSTEM LIGHT COMES ON MULTIPLE TIMES. ABOUT AN HOUR INTO TRIP SERVICE STABILITY SYSTEM MESSAGE COMES ON. GOT OUT BOOK SAID TO GET TO DEALER IMMEDIATELY. CALL DEALER AND HE SAID NOT TO WORRY BUT AFTER READING OTHER CUSTOMER COMPLAINTS. I AM AFRAID TO DRIVE AND A COUPLE OF TIMES, IT FELT LIKE WHEELS WERE LOCKING UP AND THAT I COULD HAVE HAD A SERIOUS ACCIDENT. LOOKS LIKE NHTSA SHOULD LOOK IN TO THIS PROBLEM AND THERE SHOULD BE A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THE LIGHT HAS BEEN GOING ON PERIODICALLY FOR THE PAST MONTH BUT JUST IN TOWN DRIVING. I WAS VERY CONCERNED YESTERDAY AS AT TIMES IT FELT THAT I DIDN'T HAVE CONTROL OF WHAT THE VEHICLE WAS DOING. I WILL BE REPORTING TO GM ON MONDAY AND TAKING MY CAR TO DEALER BUT IT SOUNDS AS THOUGH THE DEALERSHIP ARE UNSURE OF PROBLEM AND THEY SHOULD NOT BE TELLING CUSTOMERS NOT TO WORRY. *TR

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