NHTSA Complaint #10341897 — 2008 MAZDA MAZDA3 STEERING

Complaint Details

ODI Number	10341897
Vehicle	2008 MAZDA MAZDA3
Component	STEERING
Date of Incident	July 2, 2010
Date Filed	July 7, 2010
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHEN PLACING MY MAZDA INTO REVERSE ON 3 SEPARATE OCCASIONS, THE POWER STEERING HAS FAILED AND THE STEERING WHEEL HAS TOTALLY LOCKED. I AM NOT ABLE TO STEER THE CAR AT ALL. WHEN I HAVE TURNED THE CAR ENGINE OFF AND RESTARTED THE CAR, THE POWER STEERING WILL REACTIVATE. I TOOK THE CAR INTO THE DEALERSHIP AND THEY TOLD ME THAT THERE WAS "NO PROBLEM" AND CHARGED ME $42.00 FOR THE "CHECKUP". WITHIN 2 DAYS, THE INCIDENT RECURRED TWICE. THE CAR IS NOW BACK AT THE DEALERSHIP FOR REPAIR. A STAFF MEMBER TOLD ME THAT THERE WAS A "TECHNICAL BULLETIN" OUT ABOUT THIS PROBLEM AND I SEARCHED THE INTERNET AND FOUND THIS WEBSITE. THIS IS A MAJOR DEFECT IN THIS CAR OBVIOUSLY BASED ON THE NUMBER OF COMPLAINTS I EVIDENCED ON-LINE. *TR

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