NHTSA Complaint #11343858 — 2008 MAZDA MAZDA3

TL* THE CONTACT OWNS A 2008 MAZDA MAZDA3. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LOSS OF POWER STEERING ASSIST WHILE DRIVING AT VARIOUS SPEED AND MAKING TURN. THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE PARKING BRAKE AND POWER STEERING ASSIST WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE TIMES IN TWO DAYS. THE CONTACT MENTIONED THAT AN UNKNOWN RECALL REPAIR WAS COMPLETED ON THE VEHICLE FOR THE POWER STEERING, HOWEVER THE REPAIR HAD NOT CORRECTED THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A RECALL REPAIR WAS COMPLETED FOR THE SAME FAILURE AND IT WAS A ONE-TIME FREE FIX AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.