NHTSA Complaint #10341449 — 2008 SCION TC LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10341449
Vehicle	2008 SCION TC
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	July 1, 2010
Date Filed	July 5, 2010
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I OWN A 2008 SCION TC WHICH THAT IS DRIVEN BY MY SON AND HAVE 2 COMPLAINTS WHICH I FEEL ARE SAFETY DEFECTS. UPON TAKING IT IN FOR REPAIRS ON 6/16/10 WE ADVISED THE SERVICE ADVISOR AT TOYOTA OF HOLLYWOOD (FL) THAT THE FRONT GRILL FELL OFF AFTER HITTING A BUMP IN THE ROAD. THE SERVICE ADVISOR TOLD US THAT WE SHOULD REPAIR THIS OURSELVES SINCE HE DIDN'T WANT TOYOTA TO BE LIABLE IF IT FELL OFF AGAIN. SHOULDN'T THEY BE LIABLE IN THE FIRST PLACE SINCE THEY ARE THE MANUFACTURER OF THE VEHICLE? SECONDLY, WHILE MY SON WAS DRIVING ON I-95 LAST WEEK (7/1/10), THE HATCHBACK POPPED OPEN WHILE DRIVING AT A SPEED OF APPROXIMATELY 55 MPH. WHEN HE ARRIVED HOME, WE NOTICED THAT THE LATCH TO THE HATCHBACK WAS VERY LOOSE AND HELD TOGETHER BY 2 WORN OUT SCREWS. I CONTACTED THE SERVICE MANAGER AT TOYOTA OF HOLLYWOOD FOR A RESOLUTION TO THIS MATTER AND HAVE NOT YET RECEIVED A RETURN PHONE CALL. *TR

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