NHTSA Complaint #10341364 — 2009 MAZDA MAZDA5

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10341364
Vehicle	2009 MAZDA MAZDA5
Component	STEERING
Date of Incident	May 12, 2010
Date Filed	July 4, 2010
Mileage	18,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ON MAY 12, 2010, OUR 2009 MAZDA5 WITH 18,800 MILES ON THE ODOMETER WAS BEING DRIVEN ON THE FREEWAY DURING RUSH HOUR IN LOS ANGELES AT A SPEED OF 40-50 MILES AN HOUR WHEN THE POWER STEERING FAILED SUDDENLY. AS A RESULT THE CAR WAS DIFFICULT TO STEER AND CONTROL. FORTUNATELY, WE WERE ABLE TO MANEUVER THE VEHICLE OFF THE FREEWAY AND CALL FOR HELP. THE VEHICLE WAS TOWED TO THE MAZDA DEALER. THE DEALER DIAGNOSED THE PROBLEM AND REPLACED THE POWER STEERING PUMP AND PIPE. THE REPAIR TOOK TWO DAYS AS PARTS WERE NOT IMMEDIATELY AVAILABLE. *TR

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