NHTSA Complaint #10341287 — 2007 GMC ACADIA

I PURCHASED BRAND NEW FROM GMC DEALERSHIP A 2007 GMC ACADIA. ABOUT A YEAR LATER AFTER HEAVY RAINS, I HAD WATER LEAKING FROM THE SUNROOF AND DVD PLAYER AREA. I DID RECEIVE A RECALL NOTICE ABOUT BAD ROOF DRAIN TUBES. TOOK ACADIA INTO DEALERSHIP FEB20, 2009 TO GET INSTALLED/REPAIRED. YEAR LATER, FEB 18, 2010, HAD TO AGAIN, TAKE ACADIA INTO DEALERSHIP FOR SAME ISSUE. WATER COMING THRU LIGHT FIXTURES NOW. BUT THEY REPLACED SEAL ON SUNROOF. ON MAY 17,2010, RETURNED TO DEALERSHIP BECAUSE AGAIN, WATER LEAKING INTO CAR. SAID THEY WATER TESTED CAR AND FOUND NO PROBLEMS. (THEY TOLD ME IT'S BECAUSE I PARK MY CAR ON A INCLINE DRIVEWAY.) ARRIVED TO TAKE MY CAR HOME, BUT THEY STOPPED ME BECAUSE WHEN THEY WASHED MY CAR, THEY NOTICED WATER LEAKING FROM THE ROOF (SAME AREAS AS BEFORE). THEY "FIXED" THE PROBLEM AGAIN, AND RETURNED ACADIA TO ME. AND YESTERDAY, 2 MONTHS LATER, I RETURNED TO THE DEALERSHIP FOR SAME WATER LEAK ISSUE. AGAIN, TOLD ME NOT TO PARK ON INCLINE. THEY RESEALED REAR SUNROOF, REMOVED HEADLINER AND SUNROOF FRAME AND SEALED DRAIN HOLES PER BULLETIN. SAME DAY THERE WAS RAINS, AND NO MORE THAN 6 HOURS LATER, ACADIA IS STILL LEAKING WATER ON FRONT PASSENGER SIDE. CARPET SOAKING WET AND THE SMELL OF MILDEW IS SETTING IN. TOTAL OF 4 ATTEMPTS TO FIX LEAKING WATER IN ACADIA. NOT FIXED YET. (FOR THE RECORD, THE ACADIA IS A GREAT CROSSOVER VEHICLE. THE ONLY ISSUE I HAVE WITH IT IS THE LEAKING ROOF.) *TR