NHTSA Complaint #10341177 — 2000 TOYOTA TUNDRA

2000 TOYOTA TUNDRA. CONSUMER WRITES TO EXPRESS DISCONTENT ABOUT TREATMENT AT A TOYOTA DEALER IN REGARDS TO REPAIRS *TGW THE CONSUMER STATED THE VEHICLE BEGAN MAKING A SQUEAKING NOISE. THE VEHICLE WAS INSPECTED AND THE CONSUMER WAS INFORMED THAT THE LEFT REAR SHACKLE NEEDED TO BE REPLACED. WHEN THE VEHICLE WAS BEING LIFTED, THE FRAME BROKE BECAUSE IT WAS SEVERELY CORRODED. THE CONSUMER THEN LEARNED THAT THE VEHICLE HAD BEEN RECALLED FOR FRAME CORROSION. THE CONSUMER STATED SHE AND HER HUSBAND WERE NEVER NOTIFIED OF A RECALL. THE CONSUMER WAS INFORMED THE REAR LEAF SPRINGS, THE FRONT LOWER ARMS, REAR SHOCKS AND STEERING RACK NEEDED TO BE REPLACED. THE CONSUMER BELIEVED IT WAS RELATED TO THE BROKEN FRAME. BUT, TOYOTA REFUSED RESPONSIBILITY OF ANY OTHER REPAIRS. *JB