NHTSA Complaint #10341051 — 2005 MERCURY MONTEGO

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10341051
Vehicle	2005 MERCURY MONTEGO
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 22, 2010
Date Filed	July 1, 2010
Mileage	50,327 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ON JUNE 22, 2010 I NOTICED THE ENGINE WARNING LIGHT COME ON. ABOUT 1/2 MILE FURTHER THE TRANSMISSION STARTS BUCKING AND JUMPING. THE 2005 MERCURY MONTEGO WAS HAVING A DIFFICULT TIME PULLING A 15% GRADE, ONCE TO THE TOP EVERYTHING SMOOTHED OUT. THEN 2 MILES FURTHER ANOTHER HILL CAME. THE 2005 MERCURY MONTEGO STARTED TO BUCK AND JUMP ONCE AGAIN. I MADE IT HOME THAT EVENING. THE NEXT DAY I CALLED THE DEALERSHIP AND EXPLAINED THE SITUATION. IT WAS DECIDED TO TAKE THE VEHICLE IN TO BE LOOKED AT. WHAT WAS FOUND WAS AN INSTRUMENT CLUSTER DEFECT THAT WAS CHANGED OUT AFTER A FOUR DAY WAITING PERIOD TO RECEIVE THE PART. THEN THE SERVICE ADVISOR CALLED AND STATED THAT THE TRANSMISSION CONTROL MODULE (TCM) WAS DEFECTIVE. THIS PART IS NOT COVERED BY MY WARRANTY! IT WILL COST ME $1,700.00 TO REPLACE THIS PART. NOW I AN FINDING THAT THERE ARE A LOT OF COMPLAINTS LIKE THIS FOR THIS PARTICULAR YEAR AND MODEL. SO MY QUESTION IS..HOW MANY PEOPLE HAVE TO DIE BEFORE THE NHTSA WILL PRESSURE THE FORD MOTOR COMPANY INTO MAKING THEIR CARS SAFE TO OPERATE ON THE AMERICAN ROADWAYS? WHO IS WILLING AT THE NHTSA TO PUT THEIR FAMILY IN AN 2005 MERCURY MONTEGO KNOWING THAT THE TRANSMISSION CONTROL MODULE COULD MALFUNCTION AT ANY TIME CAUSING THEIR FAMILY TO BE STRANDED ON A FREEWAY OR IN A BUSY INTERSECTION? COME ON AND STEP FORWARD YOU CAN BORROW MY CAR! *TR

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