NHTSA Complaint #10340550 — 2000 BMW 328I

I HAVE OWN MY 2000 328I SINCE 2000 WHEN I PURCHASED IT NEW FROM BMW OF LITTLE ROCK, ARKANSAS. ON LAST WEEK WHEN PICKING UP MY SON FROM DAYCARE I WENT TO PUT THE CAR IN REVERSE TO BACK OUT PF A PARKING SPACE AND IT IGNORED THE GEAR SHIFT TO REVERSE. I THOUGH IT WAS ME ANT PUT IT BACK IN PARK AND TRIED REVERSE AGAIN ONLY TO GET NOTHING. I PUT IT IN DRIVE AND IT WORKED, I PUT T THROUGH ALL THE OTHER GEARS AND THEY APPEAR TO WORK, BUT NOTHING IN REVERSE. I TURNED THE CAR OFF AND THEN BEGAN AGAIN FROM START UP PUT IT IN DRIVE AND DROVE A BIT AND THEN BACK TO REVERSE AND IT REVERSED. NO PROBLEMS AGAIN UNTIL A WEEK LATER AND ATTEMPTING TO BACK OUT OF THE GARAGE AND HAD THE SAME PROBLEM. NO REVERSE EXCEPT THIS TIME I CAN'T PUT IT IN DRIVE AND DRIVE FOR A BIT BECAUSE IT IS STUCK IN THE GARAGE WITH NO DISTANCE TO GO OTHER THAN BACKING OUT. I RESEARCHED THIS PROBLEM ON THE WEB AND SEE THAT THIS IS NOT A SMALL PROBLEM AND THAT SO MANY OTHERS ARE EXPERIENCING THIS SAME THING. BMW REALLY NEEDS TO BE HELD LIABLE FOR THESE DEFECTIVE TRANSMISSIONS. THEIR CUSTOMER SERVICE IS REALLY NOT "CUSTOMER SERVICE" AS THEY REALLY DO NOT DO ANYTHING ABOUT THIS PROBLEM OTHER THAN GIVE YOU A BIG FAT REPAIR ESTIMATE. PLEASE HELP !! *TR