NHTSA Complaint #11422080 — 2000 BMW 328I

AIR BAGS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11422080
Vehicle	2000 BMW 328I
Component	AIR BAGS
Date of Incident	May 27, 2019
Date Filed	June 24, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

May of 2019 my driver door airbag, driver side front to rear pillar airbag bursted open while driving 30mph on a flat smooth road. Took to BMW dealer and they informed me that there was a recall and they'd look into it. Days later picked up my car and they said they went off from aftermarket items on my car. Which is absurdly inaccurate. I'm an auto mechanic of 10 years and nothing I've done to my car has any effect on the airbag or safety systems of my car period. They were extremely rude, didn't want to fix the over $5000 of damage that was done to my interior. Treated me like I was some idiot. And didn't offer me a loaner vehicle for the 3 days they had my car either like they guarantee they do in the event of recalls.

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