NHTSA Complaint #10340490 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10340490
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 7, 2010
Date Filed	June 28, 2010
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

JUST BOUGHT THE TRUCK RECENTLY THE PREVIOUS OWNER TOOK VERY GOOD CARE OF IT LOOKS JUST LIKE NEW EVEN THE ENGINE AND INSIDE PARTS LOOK LIKE NEW. BUT RECENTLY THE TRUCK WOULDN'T REVERSE WE TOOK IT TO THE DEALER AND THE ESTIMATE SCARED US IT WAS RIDICULOUS. WE TOOK IT TO ANOTHER MECHANIC AND HE JUST CHANGED THE OIL AND FILTER BUT HE TOLD US THAT THE TRANSMISSION HAD SOME DAMAGED ALREADY. AFTER WE BROUGHT IT BACK FROM THE MECHANIC IT WORKED FINE FOR TWO DAYS THEN THE SAME PROBLEM HAPPENED AGAIN AND THE YELLOW LIGHT KEEPS ON BLINKING. WE HAVEN'S USED IT SINCE THE PROBLEM DOESN'T HAPPEN ALL THE TIME BUT WE'RE AFRAID OF IT HAPPENING WHILE DRIVING IT OR IN A PARKING LOT OR SOMETHING. *TR

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