NHTSA Complaint #10339664 — 2007 CHEVROLET HHR

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THREE MONTHS AFTER PURCHASING THE VEHICLE IT WOULD NOT START. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE SHE WAS ADVISED THEY WERE UNABLE TO MAKE REPAIRS. THE VEHICLE WAS THEN TOWED TO A DIFFERENT REPAIR FACILITY WHERE THE MECHANIC ADVISED THE IGNITION WOULD NEED TO BE REPROGRAMMED. SHE WOULD ALSO NEED A NEW KEY THAT WOULD ALSO HAVE TO BE REPROGRAMMED. THE REPAIRS WERE COMPLETED AT THE CONTACT'S EXPENSE. ON HER DRIVE HOME, THE CONTACT SMELLED SOMETHING BURNING AND THERE WAS A LOUD POP. SHE WAS ABLE TO MAKE IT TO HER RESIDENCE AND WHEN INSPECTING THE VEHICLE, SHE FOUND THAT THE ENGINE FAN HAD BEEN TAMPERED WITH. THE DEALER ADVISED THAT BOTH THE FAN AND RADIATOR WOULD NEED TO BE REPLACED AT HER EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE CURRENT MILEAGE WAS APPROXIMATELY 90,100.