NHTSA Complaint #10336928 — 2000 JEEP GRAND CHEROKEE

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10336928
Vehicle	2000 JEEP GRAND CHEROKEE
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	May 1, 2009
Date Filed	June 18, 2010
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

DOOR LOCK FAILS AND SCREECHES. DRIVERS SIDE REAR PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE. IT CAN ONLY BE OPENED BY MANUALLY RELEASING THE LOCK FROM THE INSIDE. IF WE WERE TO BE IN AN ACCIDENT THE PASSENGER IN THAT SEAT COULD NOT BE RESCUED. THIS IS A COMMON PROBLEM - I HAVE RESEARCH THIS ON THE INTERNET AND THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS. I BELIEVE JEEP SHOULD BE RESPONSIBLE FOR REPLACING THESE DEFECTIVE LOCKS. *TR

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