NHTSA Complaint #10460644 — 2000 JEEP GRAND CHEROKEE

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10460644
Vehicle	2000 JEEP GRAND CHEROKEE
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	August 10, 2011
Date Filed	June 5, 2012
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR LOCKS FAILED. WHEN THE CONTACT ATTEMPTED TO LOCK OR UNLOCK THE VEHICLE WITH THE KEYLESS REMOTE, THE LOCKS WOULD MAKE A LOUD BANGING SOUND. THE FAILURE ONLY OCCURRED WHEN SHE USED THE KEYLESS REMOTE. THE REAR PASSENGER SIDE DOOR WAS JAMMED AND COULD NOT BE OPENED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.

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#10491703 — January 7, 2013 — TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE NO KEY WARNING LIGHT ILLUMINATED FOLLOWE...

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#10361653 — October 21, 2010 — THE DOOR LOCKS ON MY 2000 JEEP GRAND CHEROKEE ARE NOT FUNCTIONING. ALL OF THEM MAKE A LOUD "QUACK" NOISE WHEN I TRY T...

#10350751 — August 20, 2010 — I AM THE OWNER OF A 2000 JEEP GRAND CHEROKEE AND THE DOOR LOCKS ARE FAILING. I HAVE TWO DOORS THAT HAVE FAILED AND N...

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