NHTSA Complaint #10336836 — 2002 MERCEDES BENZ ML320

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number	10336836
Vehicle	2002 MERCEDES BENZ ML320
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	June 1, 2009
Date Filed	June 17, 2010
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

2002 ML 320 FRONT BRAKES LOCKED UP BY THEMSELVES NEARLY CAUSING AN ACCIDENT. BURNING SMELL DETECTED FROM FRONT WHEELS. VEHICLE TAKEN TO DEALER WHO CLAIMED SENSORS HAD FAILED AND THAT THIS WAS A RARE PROBLEM; CONSUMER CHARGED TO REPLACE SENSORS. LESS THAN ONE MONTH LATER THE SAME THING OCCURRED, DEALER NOW STATES IT IS A PRESSURE ISSUE BUT WANTS TO KEEP VEHICLE OVERNIGHT TO DUPLICATE STATED PROBLEM. OWNER INITIALLY NOTICED THIS PROBLEM OVER 1 YEAR AGO, TAKING IT TO THE DEALER THINKING THE EMERGENCY BRAKE WAS STICKING, CAUSING THE BURNING SMELL AND SLUGGISHNESS. DURING THAT VISIT THE DEALER STATED IT FOUND NO PROBLEM WITH THE EMERGENCY BRAKE. OWNER PAID TO HAVE ROTORS AND BRAKE PADS REPLACED DUE TO PITTING AND GROVING CAUSED BY THE FRONT BRAKES SELF-ENGAGING; THIS DID NOT FIX THE PROBLEM AND THE DEALER IS CURRENTLY INVESTIGATING A PRESSURE ISSUE. VEHICLE HAS LESS THAN 24K MILES ON IT AND WAS PURCHASED FROM THE DEALER BRAND NEW. *TR

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