NHTSA Complaint #10336739 — 2009 DODGE JOURNEY

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10336739
Vehicle	2009 DODGE JOURNEY
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 14, 2010
Date Filed	June 17, 2010
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

2009 DODGE JOURNEY WITH LESS JUST OVER 23,000 MILES NEEDED ALL NEW BRAKES AND ROTORS. THE BACK BRAKES WERE COMPLETELY SHOT AND MY CAR WAS RELYING COMPLETELY ON THE FRONT BRAKES. NOT COVERED UNDER WARRANTY. ALSO HAD TO HAVE THE FRONT RIGHT TIE-ROD REPLACED - SO LOOSE THE TIRE WAS READY TO FALL OFF. NOW NEED AN ENTIRELY NEW TRANSMISSION (24,000 MILES NOW). THEY DO SEE THE TRANSMISSION ISSUE AS A PROBLEM, BUT JUSTIFIED THE BRAKES GOING (TOLD ME IT WAS THE WAY I DRIVE) AND THE TIE-ROD (LOTS OF POTHOLES IN THE AREA). IT'S INSANE THAT NO-ONE AT THIS DEALERSHIP SEEMS TO THINK THERE IS A PROBLEM WITH THIS CAR, BUT I KNOW I GOT A LEMON. THEY AREN'T EVEN PAYING FOR A LOANER CAR - I HAVE TO PAY FOR A RENTAL WHILE IT WILL LIKELY BE IN THE SHOP FOR OVER A WEEK. *TR

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