NHTSA Complaint #10336372 — 2004 JEEP GRAND CHEROKEE

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO CHANGE THE OIL, THE OIL FILL CAP BROKE IN HALF RESULTING IN HALF OF THE FILL CAP BECOMING STUCK DOWN IN THE OIL VALVE. THE CONTACT STATED THAT HE NO LONGER PUT OIL IN THE VEHICLE DUE TO THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 78,085.