NHTSA Complaint #10336331 — 2010 LEXUS RX350

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10336331
Vehicle	2010 LEXUS RX350
Component	ELECTRICAL SYSTEM
Date of Incident	April 15, 2010
Date Filed	June 14, 2010
Mileage	7,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	00

Consumer Description

NAVIGATION SYSTEM DOES NOT IDENTIFY POI'S SUCH AS GAS STATIONS ALONG ROUTE. THIS IS DANGEROUS AS WHEN THE NAV SYSTEM IS USED AS A PRIMARY INFO SOURCE - LOOKING FOR A GAS STATION, ONE CANNOT BE FOUND. LEAVES USER IN A PANIC STATE - WHICH CAN LEAD TO DANGEROUS SITUATIONS. LEXUS - SOLD AN INTEGRATED NAV SYSTEM - WHICH IS SUPPOSED TO BE A REFERENCE WHEN TRAVELING. THIS REFERENCE IS UN-RELIABLE AND SHOULD BE RECALLED FOR A FIX AS A SAFETY ISSUE. DISCUSSED THIS WITH SALES PERSON AT DEALER, ACKNOWLEDGED VERBALLY THAT THE NAV SYSTEM HAS PROBLEMS - NO UPGRADES AVAILABLE. *TR

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