NHTSA Complaint #10749560 — 2010 LEXUS RX350

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	10749560
Vehicle	2010 LEXUS RX350
Component	STRUCTURE:BODY
Date of Incident	June 10, 2014
Date Filed	August 18, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I SUFFERED BACK AND NECK PAIN WHILE LOADING THE REAR TRUNK OF MY LEXUS SUV. THE REMOTE DOOR CONTINUED TO CLOSE AND COULDN'T BE LIFTED FROM MY BODY THAT WAS STUCK BETWEEN THE DOOR AND REAR TRUCK AREA. I HAD TO CRAWL FROM UNDER THE CLOSING DOOR THAT WAS CRUSHING MY BACK TO PREVENT ADDITIONAL INJURIES THAT COULD HAVE BEEN FATAL. THE LEXUS HQ OFFICE WAS CONTACTED AND THERE IS A CURRENT CASE REPORT. THE LEXUS DEALERSHIP LOCATED IN DULUTH GA FIXED THE REAR DOOR FREE OF CHARGE BY PLACING A SENSOR TO OPEN WHEN AN OBJECT OR PERSON IS BLOCKING THE DOOR WHILE CLOSING. OTHERS LEXUS AND TOYOTA SUV OWNERS HAVE EXPERIENCED SIMILAR PROBLEMS WHEN TOLD WHAT HAPPENED TO ME. IM STILL TAKING MEDICATION FOR PAIN CAUSED BY THE INJURIES.

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