NHTSA Complaint #10335252 — 2002 FORD WINDSTAR

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10335252
Vehicle	2002 FORD WINDSTAR
Component	STRUCTURE
Date of Incident	May 7, 2010
Date Filed	June 8, 2010
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

2002 FORD WINDSTAR. PICKED MY DAUGHTER UP AT COLLEGE TO COME HOME FOR THE SUMMER. COLLEGE 4 HOURS FROM HOME. MISSED A TURN TO GET ON HIGHWAY. TURNED AROUND IN A GAS STATION AND THOUGHT I HAD A FLAT TIRE AS THE STEERING FELT FUNNY. STOPPED, GOT OUT TO LOOK, HERE THE REAR AXLE HAD BROKEN ABOUT 12 INCHES IN FROM THE WHEEL ON THE DRIVERS SIDE. CALLED AAA, GOT TOWED, TOW DRIVER TELLS ME HE HAS PICKED UP AT LEAST 6 WINDSTARS IN LAST YEAR WITH SAME PROBLEM AND ALL IN THE EXACT PLACE WHERE IT HAS BROKE. I JUST THANK GOD I WASN'T BACK ON I 80 GOING 65 WHEN IT HAPPENED. SOMEONE IS GOING TO GET KILLED BY THIS. I WAS LUCKY. PLUS HAD TO MISS WORK, BUY A USED AXLE, STAY IN A HOTEL, ETC..... FORD SHOULD STAND BEHIND THEIR PRODUCT AND REIMBURSE THESE EXPENSES. *TR

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