NHTSA Complaint #10402936 — 2002 FORD WINDSTAR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBERS: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) AND 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). UPON RECEIVING THE VEHICLE FROM THE AUTHORIZED DEALER, THE VEHICLE BEGAN TO SHAKE VIOLENTLY WHEN DRIVING AT VARIOUS SPEEDS. THE CONTACT WOULD ALSO HEAR RATTLING AND BANGING NOISES. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT A BRACKET ON THE FRAME WAS HANGING OFF AND THE PIPING WAS STILL CORRODED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.