NHTSA Complaint #10334931 — 2007 GMC YUKON DENALI LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10334931
Vehicle	2007 GMC YUKON DENALI
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	May 27, 2010
Date Filed	June 7, 2010
Mileage	22,573 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WY

Consumer Description

2007 DENALI WITH 22,000 MILES HAD A LIFTGATE FAILURE. AFTER A $78.00 DIAGNOSIS AT LOCAL DEALER THE REPAIR ESTIMATE WAS $450.00. ACCORDING TO GM CUSTOMER SERVICE PERSONNEL THE REPAIR IS NOT UNDER WARRANTY, AND FURTHER MORE BECAUSE WE PURCHASED IT USED IT WON'T BE ELIGIBLE FOR ANY ASSISTANCE FROM GM EITHER. WHILE EVALUATING PROBLEM I NOTICED THERE IS NO EGRESS POSSIBLE FROM INSIDE WHILE PROBLEM EXISTS. THIS SEEMS LIKE A VERY DANGEROUS CONDITION BECAUSE AN EMERGENCY THAT DISABLES TYPICAL EGRESS THROUGH DOORS WOULD LEAVE THE REAR LIFTGATE AS ONLY CHOICE TO ESCAPE FROM FIRE OR WATER FOR INSTANCE. *TR

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