NHTSA Complaint #10334347 — 2002 FORD F-150

FORD MOTOR COMPANYMAIN TOPIC: VEHICLE SERVICE ISSUES YOUR INQUIRY: I HAVE A 02 FORD F150 SUPERCREW WITH A MAJOR PROBLEM THE WINDSHIELD LEAKS ON THE DRIVERSIDE WHEN IT RANS INTO THE GEM MODULE CAUSE THE TRUCK TO BE HARD TO START AND THE GAUGES AND SERVICES LIGHTS TO STAY ON THE SEATBELT BELL TO RING ALL THE TIME > I CONTACTED DICK MASHETER FORD AND TOLD THEM WHAT WAS GOING ON WITH THE TRUCK ANDTHEY TOLD ME IT IS COMMON WITH THAT YEAR TRUCK FORF THE WINDSHIELD TO LEAK ONTO THE GEM MODULE OWNER: YESVEHICLE IDENTIFICATION NUMBER: [XXX] MILEAGE: 94000VEHICLE LOCATION: INPOSSESSIONIF CONTACTED DEALER: YESDEALER NAME: DICK MASHETER FORD OWNER FIRST NAME: [XXX] OWNER LAST NAME: [XXX] OWNER EMAIL ADDRESS: [XXX] OWNER ADDRESS1: 2761 GOSLING WAY CITY: COLUMBUSSTATE: OHZIPPOSTAL: [XXX]: UNITED STATESDAY PHONE: [XXX] CLIENT > THIS HAS BEEN GOING ON SINCE I BOUGHT THE TRUCK 03/19/10 I HAVE BEEN ONT HE FORD FORUM AND HAVE SEEN ALOT OF OTHER CUSTOMERS HAVING THE SAME PROBLEM WITH THE GEM MODULE GETTING WET WHEN IT RAINS > > I FEEL THAT FORD SHOULD DO A RECALL ON THIS ISSUE TO TAKE CARE OF THE PROBLEM I HAVE ALSO TALKED TO DICK MASHETER FORD ON HAMILTON RD IN COLUMBUS, OH AND THEY HAVE TOLD ME THAT IT IS THE GEM MODULE CAUSING THE PROBLEMS WHEN IT RAINS AND IT HAS BEEN HAPPENING WITH FORD F150 TRUCKS FROM THE YEAR '97 ON UP. IT SEEMS THAT FORD IS DOING RECALLS FOR EVERYTHING ELSE WHY NOT THE PROBLEM WITH THE WINDSHIELD LEAKING HTTP://WWW.TOPIX.COM/FORUM/AUTOS/FORD-F-150/TAA9DVMDG7RO706EI/P3#LASTPOST THIS IS THE WEBSITE THAT I FOUND THAT OTHER FORD TRUCK OWNERS ARE HAVING THE SAME PROBLEM AND IT IS COSTING THEM ALOT OF MONEY TO GET THE PROBLEM REPAIRED AT THEIR EXPENSE. > > FROM: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR