NHTSA Complaint #10334297 — 2011 KIA SORENTO
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 10334297 |
| Vehicle | 2011 KIA SORENTO |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 85 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
2011 KIA SORENTO 4-CYL EX ALIGNMENT ISSUE: PURCHASED AUTO 3/27/10 AND NOTICED THE NEXT DAY THAT THE CAR DRIFTS TO THE RIGHT. WAS TOLD TO WAIT 30 DAYS (OR 1000 MILES) FOR BREAK-IN PERIOD. THE DEALERSHIP DID AN ALIGNMENT ON 5/5/10; THEY THEN STRAIGHTENED THE STEERING WHEEL ON 5/6/10; AND TIGHTENED THE SPECS ON 5/7/10. THEY COULD NOT FIX THE PROBLEM. I TOOK IT TO ANOTHER KIA DEALERSHIP IN AKRON ON 5/19/10, AND THEY ROTATED THE FRONT TIRES AND DID ANOTHER ALIGNMENT--THEY COULDN'T FIX THE PROBLEM EITHER. THE CAR STILL DRIFTS TO THE RIGHT. I AM WORKING WITH KIA CORPORATION TO TRY TO FIND A FIX, BUT FELT THE INFORMATION WAS IMPORTANT TO NHTSA SHOULD OTHER COMPLAINTS BE RECEIVED ON THE SAME PROBLEM. *TR
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