NHTSA Complaint #10334216 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10334216
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 19, 2010
Date Filed	June 2, 2010
Mileage	113,997 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE STOPPED MOVING FORWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE TRANSMISSION WAS REPLACED. THE FAILURE HAD NOT OCCURRED SINCE THE REPAIR. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO SHIFT THE VEHICLE INTO PARK, THE GEAR SHIFTER BROKE OFF OF THE STEERING COLUMN. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THIS WAS A KNOWN PROBLEM WITH THAT MODEL. THE VEHICLE WAS IN THE PROCESS OF HAVING THE STEERING COLUMN REPLACED. THE FAILURE MILEAGE WAS 113,997. THE CURRENT MILEAGE WAS UNAVAILABLE.

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