NHTSA Complaint #10331956 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10331956
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 27, 2009
Date Filed	May 24, 2010
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

AT ABOUT 110,000 MILES MY TRANSMISSION ON MY 2002 FORD EXPLORER XLT STARTED SLIPPING. DRIVING DOWN THE EXPRESSWAY MY O/D LIGHT COMES ON AND I AM UNABLE TO ACCELERATE AS THE GEARS ARE NOT SHIFTING CORRECTLY. TOOK IT IN TO A LOCAL TRANSMISSION SHOP AND THEY INSTALLED AN OVERHAULED 5R55W TRANSMISSION. LESS THAN A YEAR LATER I TAKE MY TRUCK TO TRADE IT IN AND THE DEALER SAYS THAT THE TRANSMISSION IS BAD, GOING OUT AND THEY WOULD ONLY OFFER ME $2000 FOR MY TRADE. THE TRANSMISSION IS STARTING TO SLIP AGAIN AT 117,000 MILES AND I WILL AGAIN HAVE TO TAKE IT IN TO BE REPAIRED BEFORE THE OD STARTS FLASHING AGAIN AS I'M DRIVING TO WORK. LUCKILY I AM STILL UNDER THE 1 YEAR WARRANTY FROM THE TRANSMISSION REPAIR SHOP, BUT I WILL BE WITHOUT A VEHICLE AGAIN TO GET BACK AND FORTH TO WORK. *TR

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