NHTSA Complaint #10331579 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10331579
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 4, 2010
Date Filed	May 21, 2010
Mileage	139,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE OVERDRIVE LIGHT ON MY 2002 FORD EXPLORER IS FLASHING (BLINKING) AND THE TRANSMISSION IS ACTING ERRATIC. SHORTLY AFTER BUYING THIS CAR(IN 2003) A SIMILAR ISSUE HAPPENED. I TOOK IT TO A FORD SHOP. THE MECHANIC REQUESTED THE TRANSMISSION BE REPLACED. FORD DENIED THE REQUEST & HAD THE MECHANIC CHANGE ONLY THE SOLENOID(I BELIEVE FOR THE 1ST& 2ND GEAR?). THANKFULLY, THIS WAS UNDER WARRANTY. I'VE TAKEN DECENT CARE OF MY TRANSMISSION SINCE IN REGARDS TO MAINTENANCE. NOW, THIS ISSUE(OR SIMILAR) IS BACK. BEFORE ATTEMPTING TO BRING MY CAR TO FORD OR ANOTHER SHOP, I DECIDED TO CHECK ON THE INTERNET. I CAME ACROSS HTTP://WWW.CARCOMPLAINTS.COM OR MORE SPECIFICALLY: HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/TRANSMISSION/O_D_LIGHT_IS_BLINKING.SHTML. TO MY SURPRISE, THIS INCIDENT IS NOT CLOSE TO UNIQUE. I LIKE MY CAR & FORD, BUT THIS IS JUST NOT RIGHT. I HOPE THIS ISSUE CAN PROPERLY BE ADDRESSED BY FORD. THIS WILL PROBABLY BE THE ONLY WAY THEY CAN RETAIN ME AND MY FAMILY AS REPEAT CUSTOMERS... *TR

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