NHTSA Complaint #10331223 — 2004 FLEETWOOD DISCOVERY

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10331223
Vehicle	2004 FLEETWOOD DISCOVERY
Component	VISIBILITY
Date of Incident	March 4, 2010
Date Filed	May 19, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I HAVE A 2004 FLEETWOOD DISCOVERY MOTORHOME THAT HAS SE-GI WINDOWS. THESE WINDOW SEALS ARE BROKEN AND THEY ARE FOGGING UP VERY BADLY. ALL OF THE WINDOWS ARE IMPOSSIBLE TO SEE OUT OF WHEN THE SUN IS DIRECTLY ON THEM. THE DRIVERS SIDE WINDOW IS SO BAD IT IS DIFFICULT TO SEE MY MIRROR. WHEN THE SUN IS DIRECTLY ON IT I CAN'T EVEN SEE MY MIRROR. THIS IN TURN MAKES IT VERY UNSAFE WHEN CHANGING LANES AND BACKING UP. I SENT A LETTER ON MARCH 4, 2010 THROUGH THE GOOD SAM ACTION LINE TO BOTH FLEETWOOD ENTERPRISES AND SE-GI PRODUCTS REGARDING THIS PROBLEM AND THEY HAVEN'T RESPONDED. A FELLOW GOOD SAM MEMBER REQUESTED THAT THEIR WINDOWS BE REPLACED BECAUSE OF THE EXACT SAME PROBLEM,AND THE FLEETWOOD CUSTOMER SERVICE FOLKS WORKED WITH THEM TO REPLACE THEIR WINDOWS. TO DATE, THEY HAVE IGNORED MY REQUEST FOR THE SAME TREATMENT. SINCE THIS IS SUCH A GRAVE SAFETY ISSUE SOMETHING MUST BE DONE SO I CAN SAFELY DRIVE MY MOTOR HOME. NUMEROUS RV OWNERS HAVE HAD THE VERY SAME PROBLEM WITH THESE WINDOWS, SO I WOULD THINK THAT AN INVESTIGATION AND A RECALL ARE REQUIRED. YOUR ASSISTANCE IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR

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