NHTSA Complaint #10593089 — 2004 FLEETWOOD DISCOVERY

SHORTLY AFTER PURCHASING OUR DISCOVERY, I NOTICED THE WINDOWS WERE STARTING TO LOOK FOGGY. I ASSUMED IT WAS A MAINTENANCE PROBLEM AS WE HAVE VERY HARD WATER IN OUR AREA. ADDITIONALLY, THE LOCAL FLEETWOOD DEALER WAS NOT ATTENDING TO OUR WARRANTY ISSUES, LET ALONE THE WINDOWS. AFTER THE WARRANTY REPAIRS WERE COMPLETED (6 YEARS INTO OUR OWNERSHIP), AND THE DEALER CLOSING BUSINESS, WE ATTENDED A GOOD SAM RALLEY WHERE WE SOUGHT ASSISTANCE DETERMINING THE CAUSE AND REPLACEMENT PROCESS, A VERY EXPENSIVE DEFECT IN THE WINDOW SEALS. WE ELECTED NOT TO SPEND OVER $ 12,000 FOR REPLACEMENTS, ESPECIALLY BECAUSE WE WOULD HAVE HAD TO TRAVEL OVER 1000 MILES AND SPEND 3 WEEKS ACCOMPLISHING THE REPAIRS. THE DRIVER'S WINDOW HAS NOW DETERIORATED TO CAUSE A VISIBILITY ISSUE DUE TO THE FOG. THE WINDOWS ARE NOT COVERED BY ANY WARRANTY OR EXTENDED SERVICE CONTRACT. THIS CONDITION SEEMS TO BE COMMON AND DISCUSSED REGULARLY ON RV FORUMS. THE MANUFACTURER SHOULD PROVIDE ASSISTANCE IN THE REPAIR OR REPLACEMENT IF THOSE AFFECTED WINDOWS. *TR