NHTSA Complaint #10330645 — 2010 FORD EXPLORER
SEATS issue reported to NHTSA
Complaint Details
| ODI Number | 10330645 |
| Vehicle | 2010 FORD EXPLORER |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
THE HEAD REST ON MY 2010 FORD EXPLORER LEANS SO FAR FORWARD THAT IT FORCES MY HEAD DOWN AND FORWARD. THE DEALER CANNOT ADJUST IT SO THAT YOU CAN SIT NORMALLY. THE ONLY RECOURSE IS TO REMOVE THE HEAD REST. THIS IS A SAFETY ISSUE BECAUSE YOU CAN'T DRIVE WITH IT AND REMOVING IT REMOVES ANY PROTECTION. *TR
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