NHTSA Complaint #10330638 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10330638
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	March 28, 2004
Date Filed	May 16, 2010
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I HAVE A BAD TRANSMISSION. I SHIFTS TERRIBLY INTO THE UPPER GEARS AND WHEN IT SHIFTS INTO REVERSE, IT OFTEN HESITATES AND THEN WHEN IT DOES SHIFT, IT SOUNDS LIFE THE TRANSMISSION IS ABOUT TO FALL OUT. IT SHIFTS INTO REVERSE WITH A LOUD CLANK AND BIG JOLT. THIS HAS BEEN HAPPENING SINCE DAY ONE, 2004, AND IT WAS TAKEN BACK TO THE DEALER, WHO SAID IT WAS AN ELECTRONIC PROBLEM, BUT THEY DIDN'T FIX THE PROBLEM. *TR

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