NHTSA Complaint #10330361 — 2007 FORD FUSION STEERING

Complaint Details

ODI Number	10330361
Vehicle	2007 FORD FUSION
Component	STEERING
Date of Incident	May 12, 2010
Date Filed	May 13, 2010
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

ON APPROXIMATELY MAY 12, 2010 AS I PARKED MY 2007 FORD FUSION IN PARKING LOT OF CONVENIENT STORE I WAS UNABLE TO REMOVE MY KEY FROM THE IGNITION. I NOTICED MY STEERING WHEEL WOULD NOT LOCK. I RETURNED HOME AND MY HUSBAND MADE SURE THE VEHICLE WAS IN PARK AND STILL THE KEY WOULD NOT TURN ALL THE WAY BACK SO THAT THE WHEEL COULD LOCK AND KEY COULD BE REMOVED. HE DISCONNECTED MY BATTERY POST AND THEN TRIED TO TURN THE KEY BACKWARDS AND THIS IS THE ONLY WAY THE KEY WOULD TURN BACK ENOUGH TO LOCK THE WHEEL AND BE REMOVED. I CALLED A LOCAL FORD DEALER AND WAS TOLD THEY DID NOT HAVE ANY REPORTS OF THE FUSION BUT DID HAVE REPORTS ABOUT ANOTHER MODEL. I WOULD LIKE TO HAVE THIS REPORTED BECAUSE THIS CAN BE COSTLY. I AM NOW CONVINCED. *TR

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