NHTSA Complaint #10330051 — 2002 JEEP GRAND CHEROKEE SEATS

Complaint Details

ODI Number	10330051
Vehicle	2002 JEEP GRAND CHEROKEE
Component	SEATS
Date of Incident	November 9, 2009
Date Filed	May 12, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TOOK MY 2002 JEEP GRAND CHEROKEE INTO DEALERSHIP TO FIX A WINDOW. WHEN I PICKED IT UP THEY HAD CHANGED SOME PART THAT WAS A RECALL ON MY HEATED SEATS. THE HEATED SEATS THEN BURNED OUT A MODULE AND THE DEALERSHIP SAID THAT IT WAS NOT THEIR PROBLEM AND THAT IT WOULD COST $200.00 PER SEAT TO FIX. I COULDN'T BELIEVE IT. OBVIOUSLY I NOW HAVE SEATS THAT ONLY HEAT ON HIGH. *TR

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