NHTSA Complaint #11243150 — 2002 JEEP GRAND CHEROKEE SEATS

Complaint Details

ODI Number	11243150
Vehicle	2002 JEEP GRAND CHEROKEE
Component	SEATS
Date of Incident	August 3, 2019
Date Filed	August 11, 2019
Mileage	170,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WHEN I GOT IN MY JEEP THERE WAS A BREAKING SOUND FROM UNDER THE DRIVERS SEAT. I NOTICED THE SEAT WAS ROCKING BACK AND FORTH AND WHEN I LOOKED UNDERNEATH AT THE FRAME OF THE SEAT I SAW WHERE THE FRAME BROKE IN HALF. IT IS UNSAFE TO DRIVE NOW AND IT IS MY ONLY MEANS OF TRANSPORTATION. I USED TO HAVE A LOT MORE FAITH IN JEEP UNTIL I LOOKED IT UP AND STARTED SEEING MORE AND MORE PEOPLE HAVE THE SAME PROBLEM AND CHRYSLER/JEEP HAS NOT RECALLED IT. DUE TO THIS BEING A LIFE THREATENING PROBLEM I WILL NOT BUY ANOTHER JEEP IF THEY DON'T RECALL IT! THERE IS PLENTY OF LIFE LEFT IN THE VEHICLE BUT IS NOW INOPERABLE DUE TO IT BEING AN EXTREMELY UNSAFE VEHICLE.

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