NHTSA Complaint #10328734 — 2007 MAZDA MAZDA5

IN DECEMBER 2009 I WAS DRIVING BACK FROM ALLENTOWN AIRPORT AND WHEN I WENT OVER BUMPS THE BACK OF THE CAR SWAYED AND MADE A TERRIBLE KNOCKING NOISE. I TOOK IT TO THE MAZDA DEALER AND THEY SAID IT WAS THE FRONT BUSHING AND THE REAR TRAILING ARMS. THE CAR FELT VERY UNSAFE TO DRIVE, SO I HAD THEM DO THE WORK. THEY CHARGED ME 398.00 FOR A 45.00 PART. I'M STILL HAVING THE SAME ISSUE AND WHEN I CONTACT THE DEALER THEY TOLD ME THAT IT WAS PROBABLY BECAUSE ONE OF THE RIMS WERE BENT ON MY CAR! THIS IS NOT THE CASE. I HAVE DOWNLOADED A SERVICE BULLETIN FROM THE MAZDA SITE (NO 02-001/08). I BROUGHT THIS BULLETIN TO THEIR ATTENTION AND THEY SAID THEY DID NOT COMPLETE THIS WORK AND THAT I SHOULD BRING IN THE BULLETIN AND SHOW IT TO THEM. MY QUESTION IS IF THE BULLETIN SPECIFICALLY INDICATES THE PROBLEM THAT I REPORTED TO THEM ON DEC 2009, WHY DIDN'T THEY PERFORM WHAT WAS SUGGESTED ON THE BULLETIN? ALSO, NOT TO MENTION MY CAR IS NOT UNDER WARRANTY ANY LONGER.......I WILL NEVER BUY A MAZDA AGAIN. I'M BRINGING THE CAR BACK TO THEM ON 5/5/2010 AND I'LL KEEP YOU UPDATED. *TR