NHTSA Complaint #10327914 — 2008 FORD ESCAPE ENGINE AND ENGINE COOLING:COOLING SYSTEM

Complaint Details

ODI Number	10327914
Vehicle	2008 FORD ESCAPE
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	January 20, 2010
Date Filed	April 28, 2010
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I PURCHASED A 2008 FORD ESCAPE 2WD IN FEBRUARY 2008. IN JANUARY 2010, MY HUSBAND NOTICED STEAM COMING FROM MY HOOD AND SOMETHING DRIPPING ON A OUR DRIVEWAY. IT HAS SINCE BEEN DETERMINED THAT MY RADIATOR IS LEAKING WHERE THE PLASTIC AND METAL PARTS ARE "SEALED" TOGETHER. UNFORTUNATELY I WAS OUT OF MY 36K BUMPER TO BUMPER WARRANTY & THIS PART IS NOT COVERED UNDER FORD'S POWERTRAIN WARRANTY. I CONTINUE TO DRIVE MY VEHICLE BUT CHECK THE RADIATOR COOLANT LEVEL WEEKLY. THERE IS NO GUARANTEE THAT AN IDENTICAL RADIATOR WILL NOT HAVE THE SAME PROBLEM. THEREFORE, WE ARE HESITANT TO PAY THE $800 THE DEALERSHIP ASKED FOR TO FIX. ALSO, THE BACK DRIVER'S SIDE DOOR SOMETIMES WILL NOT OPEN. IT APPEARS TO LOCK & UNLOCK BUT THE DOOR DOESN'T CATCH THE HOOK TO RELEASE & OPEN. *TR

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